Support
Last updated: 17 July 2026
Need help with the PropertyMetra app? Here’s how to reach us and answers to the most common questions.
We typically reply within 1–2 business days. Please include your device and iOS version, and a short description of the problem.
Common questions
Do I need an account?
No. You can browse and search every project without signing in. An account is only needed to save projects so they follow you across devices.
How do I sign in?
Use Sign in with Apple or Sign in with Google on the Saved or Settings screen. We never see your password. If you use Sign in with Apple and hide your email, that’s fully supported.
How do I delete my account?
Open Settings → Delete Account in the app and confirm. This permanently removes your account and your saved projects. You can also email support@propertymetra.com to request deletion.
A price or detail looks wrong.
Property figures are compiled from public Dubai Land Department records and third-party sources, and each is shown with its source and a confidence level. They can be incomplete or out of date, so always verify independently. If something looks clearly wrong, tell us at support@propertymetra.com and we’ll look into it.
Is this financial advice?
No. PropertyMetra is an information tool, not investment, financial, or legal advice. See our Terms.
Privacy
See our Privacy Policy for exactly what we collect (very little) and how to remove it.
© 2026 PropertyMetra. PropertyMetra is an independent product and is not affiliated with, endorsed by, or partnered with the Dubai Land Department or any developer or brokerage.